How do I check my deposit progress?

Published on 13 Aug 2023Updated on 14 Sept 20262 min read9,185

You can select a specific crypto deposit to check its current status, blockchain confirmation progress, and transaction details.

On the App

  1. Go to Assets > Deposit > Deposit crypto.

  2. On the Select asset page, select the History icon in the upper-right corner.

  3. Select the deposit you want to check.

On the Web

  1. Log in to your OKX account and open the Deposit page.

  2. Scroll to All deposits and find the deposit you want to check.

  3. Check the Progress and Status columns for its current confirmation progress and deposit status.

  4. Select the blockchain explorer icon next to the Transaction ID, where available, to view the transaction’s latest on-chain status.

What can I check in the deposit details?

The available details may include:

  • Deposit amount and crypto

  • Current deposit status

  • Deposit time

  • Deposit network and receiving address

  • Transaction ID (TxID)

  • Current and required blockchain confirmation counts

Select View on blockchain explorer, the TxID, or the available blockchain explorer option to view the transaction’s latest on-chain status.

What do the confirmation counts mean?

The deposit details may show two confirmation requirements:

  • Confirmations required for crediting: the number of network confirmations required before the deposit is credited to your OKX account.

  • Confirmations required to unlock withdrawals: the number required before the deposited assets can be withdrawn or sold through P2P.

If the deposit has reached the crediting requirement but not the withdrawal-unlock requirement, the assets may appear in your account but remain temporarily unavailable for withdrawal or P2P selling.

Why isn’t there a blockchain explorer option?

The blockchain explorer option is available only for on-chain deposits with a valid TxID. Internal transfers between OKX accounts aren’t submitted to a blockchain and may not have an on-chain TxID or blockchain explorer link.

For instructions on browsing and filtering all deposit and withdrawal records, see How do I check my deposit or withdrawal history?

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold crypto/digital assets, or (iii) financial, accounting, legal, or tax advice. Crypto/digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

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