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My account says “We need to know more about you.” What should I do?
Updated on Aug 28, 2026
Account closure, automatic closure and cooling-off periods
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How do I update my verified name, identity information, document, or country of residence?
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Individual identity verification eligibility, review time and supported identity documents
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Institutional verification: status, tasks, rejection and information updates
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OKX Web3 FAQ
Updated on Aug 24, 2026161
How can I quickly top up my OKX Wallet gas fee from the OKX Exchange?
Updated on Aug 5, 2026324
What's demo trading and how do I use it?
Updated on Aug 20, 20261,047
A beginner's guide to identity verification
Updated on Aug 25, 20266,513
How do I manage my assets in my OKX wallet? (app)
Updated on Aug 11, 202618,110
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