- My account says “We need to know more about you.” What should I do?Published on Aug 28, 2026Updated on Aug 28, 2026
- What proof of address documents can I submit?Published on Aug 28, 2026Updated on Aug 28, 2026
- How do I update my verified name, identity information, document, or country of residence?Published on Aug 28, 2026Updated on Aug 28, 2026
- Individual identity verification eligibility, review time and supported identity documentsPublished on Aug 28, 2026Updated on Aug 28, 2026
- Institutional verification: status, tasks, rejection and information updatesPublished on Aug 28, 2026Updated on Aug 28, 2026
- Identity linked to another account: verification and ownership FAQPublished on Aug 28, 2026Updated on Aug 28, 2026
- How do I change my verified name?Published on Mar 18, 2026Updated on Aug 25, 2026511
- Crypto Tax Reporting (DAC8) FAQPublished on Feb 23, 2026Updated on Aug 5, 20266
- How do I complete the required tasks shown in the app?Published on Jul 3, 2025Updated on Aug 25, 202639
- What should I expect when changing my country of residence to any country within the European Economic Area (EEA) or Australia?Published on Jul 2, 2025Updated on Aug 27, 2026171
- What's KYC: What to expect and why it matters?Published on Jun 24, 2025Updated on Aug 25, 202672
- How do I verify my identity with SPID?Published on May 2, 2025Updated on Aug 5, 20269
- Why am I asked to confirm my personal details again?Published on Mar 19, 2025Updated on Aug 26, 2026194
- How do I download OKX app on an iPhone (iOS)?Published on Feb 26, 2025Updated on Aug 25, 20268,078
- Which types of institutions are supported by OKX?Published on Jan 29, 2025Updated on Aug 25, 202652
Showing 1-15 of 39 articles